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Frequently Asked Questions
Everything you need to know about Dotwise Premium
Q:Can I cancel anytime?
Yes! Cancel your subscription at any time from your settings page. You'll keep access until the end of your billing period.
Q:What happens after the 7-day trial?
After your trial ends, you'll be charged according to your selected plan (monthly or yearly). Cancel before the trial ends and you won't be charged.
Q:Can I switch between monthly and yearly?
Yes! You can change your billing frequency at any time from your account settings. Changes take effect at the start of your next billing cycle.
Q:I have purchased premium. Why am I still blocked from reading new articles?
We expect the premium membership to go into effect instantly, but if not, wait for up to an hour, or try logging out and then back in. If the issue persists, please contact support.